Executive Director

The Executive Director is responsible for the overall leadership and management of branch operations, including strategic planning, financial performance, regulatory compliance, and quality of care. This is a hands-on leadership role ideal for someone passionate about delivering high-quality home care services while building and leading strong teams.

The role also requires providing clear, compassionate communication with families regarding their loved ones’ care, along with ensuring ongoing follow-up and support for clients and their families. This position requires flexibility, including evenings and weekends, to meet the needs of clients and their families.

• Lead and execute strategic initiatives to drive growth and operational excellence
• Oversee daily operations including staffing, scheduling, recruiting, and client care
• Ensure full compliance with all state and federal home care regulations
• Manage and monitor financial performance, including budgeting, revenue, and expenses
• Lead, mentor, and develop clinical and administrative teams
• Run interdepartmental meetings and provide performance updates to senior leadership
• Build and maintain relationships with referral sources and community partners
• Represent the agency within the community and with regulatory bodies
• Lead Quality Assurance initiatives and implement improvement plans as needed
• Deliver exceptional service to clients and their families
• “Point of Contact” for customer service concerns
• Demonstrates a proactive and reactive approach to supporting client and family needs, anticipating concerns while responding promptly and effectively to changing situations
• Extensive follow-up care with clients and their families required.
   

•  Registered Nurse (RN) preferred (Bachelor’s degree a plus); Licensed Practical Nurse (LPN) candidates will also be considered
• Minimum of 5+ years of home care management experience with proven success

Additional Requirements:

• Strong knowledge of NYS home care regulations, compliance, and quality standards
• Experience with budgeting and financial management
• Excellent leadership, communication, and organizational skills
• Strong communication skills with a proven ability to provide consistent follow-up with clients and their families.
• Authorized to work in the U.S.

• Competitive Salary: $130,000– $150,000 annually, based on experience
• Generous PTO 
• Comprehensive Benefits – Health, dental, and vision coverage
• 401(k) with Company Match
• Career Growth Opportunities – We invest in your future
• Supportive, Team-Oriented Culture