Privacy Policy

Effective Date: January 1, 2024

Affirmed Home Care

www.affirmedhomecare.com

At Affirmed Home Care, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your information, including Protected Health Information (PHI), in accordance with applicable laws such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

By using this website, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

When you voluntarily submit forms on our website, we may collect:

• Full name
• Email address
• Phone number
• Address
• Employment and background details (e.g., during job applications)
• Any information you choose to submit via contact or intake forms

b. Protected Health Information (PHI)

In limited cases, we may collect PHI through online forms for inquiries about home care services. This may include:

• Medical conditions or diagnosis
• Treatment needs
• Physician information
• Insurance or payer data

c. Non-Personal & Technical Data

When you browse our site, we may automatically collect:

• IP address
• Browser and device type
• Date and time of access
• Pages visited
• Cookies and usage analytics

2. How We Use Your Information

We may use the collected information to:

• Respond to service inquiries or requests
• Evaluate and respond to job applications
• Coordinate or schedule home care services
• Improve our website functionality and user experience
• Comply with legal and regulatory requirements

We do not use PHI for marketing without your explicit authorization.

3. HIPAA Compliance and Data Safeguards

Affirmed Home Care takes extensive steps to protect the confidentiality, integrity, and availability of your health information:

• Data is encrypted during transmission and storage
• Access is restricted to authorized personnel only
• We maintain a HIPAA-compliant infrastructure
• Regular risk assessments and staff training are performed

If you are a client, a Notice of Privacy Practices will be provided to you in accordance with HIPAA, detailing your specific rights regarding your health information.

4. Information Sharing

We do not sell your personal or health information. We may share your data only when:

• Required to coordinate services with authorized providers or caregivers
• Required by law or legal process
• Necessary for internal operations (e.g., with secure vendors for hosting, scheduling, or applicant tracking)
• You provide written consent or authorization

All third parties who may access PHI are subject to Business Associate Agreements (BAAs) as required under HIPAA.

5. Your Rights Under HIPAA

You have the right to:

• Access your PHI
• Request corrections to your PHI
• Request restrictions on how we use or share your PHI
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, contact our HIPAA Privacy Officer using the contact information below.

6. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to understand user behavior and enhance functionality. You may disable cookies in your browser settings, although some features may be affected.

7. Third-Party Links

This website may include links to external sites not operated by Affirmed Home Care. We are not responsible for the content, security, or privacy practices of these sites. Please review their privacy policies separately.

8. Data Retention and Storage

We retain your information only as long as needed to fulfill the purposes outlined in this policy or as required by law. PHI is stored securely in compliance with HIPAA regulations.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors without parental consent.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in practices, regulations, or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or to contact our Privacy Officer: Affirmed Home Care 70 W 36th St New York, NY 10018

Email: support@affirmedhomecare.com

Phone: 866.671.5814

Attn: Privacy Officer You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights (OCR) if you believe your rights under HIPAA have been violated.

Quality In-Home Care, Designed Around You

From daily or part-time skilled nursing to pediatric and live-in care, our team of RNs, LPNs, home care aides, and other support professionals brings personalized care to you—customized to your needs.

Why affirmed