Frequently Asked Questions
Choosing private home health services is a huge decision – one that no one should take lightly. We understand you may have some home health care questions, and we are here to provide the answers!
If you’d like to speak with someone about your home health care questions and get some answers, don’t hesitate to reach out! We’d love to tell you more about our services and care philosophy.
Home Health Care Questions and Answers
What services do you offer?
We can tailor services to fit any need, but our most popular services include:
- Care from registered nurses (RNs and LPNs)
- Medication reminders
- Wound care
- Geriatric care
- End-of-life services
- Private live-in care
- Travel nursing
- Post-op care and rehab
- Bedside care and respite care assistance
- Infusion therapy with daily activities
- Memory care
- COVID-positive client care
Do you accept insurance?
Unfortunately, we don’t accept Medicaid or Medicare due to the high level of concierge services that we provide. We do accept long-term care insurance and private pay plans.
Do you accept hospice clients?
Hospice care is one of our subspecialties. We come to clients’ bedsides to support them and their families through any physical and emotional changes. Our specialty nursing team works with hospice organizations to take immediate measures for symptom and pain management to ensure clients are always comfortable. Every effort is made to be collaborative to utilize the hospice benefit with our services.
Do you provide home care services outside of New York, New Jersey, and Connecticut?
We are only able to travel to clients in New York (including Westchester and Long Island), New Jersey, and Connecticut.
Do you offer part-time and full-time care?
We offer part-time and full-time care – anything from quick nursing visits to live-in care. We can schedule our caregivers at any time based on what is most convenient for clients and their families.
My loved one is in a long-term care facility. I’m not able to visit them every day, and they need extra support and companionship. Do you have any services that could help?
Yes, in addition to in-home care, our staff offers support and care for clients staying in a medical facility. Our staff provides client-centric advocacy, companionship, personal assistance, and progress reports that complement the medical care clients receive in the facility.
Do clients have a say over their home care plans?
Clients, their families, and their health advocates always have a say in the care plan! The benefit of a private home care agency is that plans are attuned to the individual client.
Do you have registered nurses on staff?
Yes, we have experienced registered nurses and licensed practical nurses trained in services ranging from infusion therapy to mechanical ventilation. We also have home care aides who assist with medication reminders, bathing, housework, meal prep, and errands.
Can your staff administer medications or infusions?
Our nursing staff can perform all tasks that fall within their scope of practice. We offer the services of both licensed practical nurses and registered nurses. If clients require a higher level of care, our staff can transport them to a medical facility to see a doctor or specialist.
Do you accept clients of all ages?
Absolutely! Many of our younger clients use our services to recover from injuries, surgeries, cancer, or other medical challenges. Anyone can use private home care, regardless of age.
How does the signup process work?
The first step is booking a free consultation. Based on the conversations we have during the consultation, we’ll co-create a custom home care plan.
We can tailor services to fit any need, but our most popular services include:
- Care from registered nurses (RNs and LPNs)
- Medication reminders
- Wound care
- Geriatric care
- End-of-life services
- Private live-in care
- Travel nursing
- Post-op care and rehab
- Bedside care and respite care assistance
- Infusion therapy with daily activities
- Memory care
- COVID-positive client care
Unfortunately, we don’t accept Medicaid or Medicare due to the high level of concierge services that we provide. We do accept long-term care insurance and private pay plans.
Hospice care is one of our subspecialties. We come to clients’ bedsides to support them and their families through any physical and emotional changes. Our specialty team works with hospice organizations to take immediate measures for symptom and pain management to ensure clients are always comfortable. Every effort is made to be collaborative to utilize the hospice benefit with our services.
We are only able to travel to clients in New York (including Westchester and Long Island), New Jersey, and Connecticut.
We offer part-time and full-time care – anything from quick nursing visits to live-in care. We can schedule our caregivers at any time based on what is most convenient for clients and their families.
Yes, in addition to in-home care, our staff offers personalized care for clients in medical facilities. Our staff provides client-centric advocacy, companionship, personal assistance, and progress reports that complement the medical care clients receive in the facility.
Clients, their families, and their health advocates always have a say in the care plan. The benefit of a private home care agency is that plans are attuned to the individual client.
Yes, we have experienced registered nurses and licensed practical nurses trained in services ranging from infusion therapy to mechanical ventilation. We also have home care aides who assist with medication reminders, bathing, housework, meal prep, and errands.
Our nursing staff can perform all tasks that fall within their scope of practice. We offer the services of both licensed practical nurses and registered nurses. If clients require a higher level of care, our staff can transport them to a medical facility to see a doctor or specialist.
Absolutely! Many of our younger clients use our services to recover from injuries, surgeries, cancer, or other medical challenges. Anyone can use private home care, regardless of age.
The first step is booking a free consultation. Based on the conversations we have during the consultation, we’ll co-create a custom home care plan.